Congratulations! You are about to completely unify your communications and
simplify your life. Once you start using Universal Office, you will wonder how you ever got along without it.
Simplicity
Meets Power
For all it
does, it’s so simple! Your Universal Office
Service is simple to get, simple to understand, simple to use, and simply the
best. It will make its powerful suite of features so
simple that you will immediately find yourself doing
things you cannot do today with any competing product. That combination of
power and simplicity is the definition of "Universal Office"
How do we know? We
know, because one of our many resellers or our thousands of happy subscribers
referred you to us here at Universal Office. Please enter the 10 digit referral
number you received from that reseller or friend, so we can be sure to thank them
for referring you.
Still not sure?
Following are some of the most commonly asked
questions and answers about Universal Office. If we missed anything, please do not hesitate to contact us.
For more information how
to reach us click here.
Frequently Asked
Questions
Q: Will this change my current local or long distance phone service?
A: No. Your
current phone services stay exactly the same. Through our FollowMe Service, you
can have calls to your Genie Numbers forwarded to your Home, Office or cell.
Q: Is there a one-year contract or penalty for
canceling?
A: No. You are
simply on a month to month basis. You can cancel anytime you want and not be
penalized.
Q: What happens after I press the 'submit'
button to enter my credit card?
A: Within
seconds we will send you to a confirmation page where we issue you your own
Toll Free Genie Number and your password. We will also allow you to select a
Local Number from over 4,000 cities and communities we cover in the United
States. This page will also provide you some instructions on how to start using
your Universal Office and we will send you more details via email. You will be sent
a Welcome Letter with all of your information, including additional detailed
instructions on how to use your Universal Office (complete Table of Content
describing all of its features). Initially you get 100 free minutes and are
only charged $1.00. It's as simple as 1, 2, 3...
Q: With so many features is it hard to setup
or use?
A: The setup
process takes approximately 3-5 minutes. When you first call your Toll Free
Genie Number, we will walk you through a short and easy to use Setup Process.
During this Setup Process we guide you through recording your name or business
name; show you how to use and help you set up your Follow Me numbers (numbers
you would like the system to call you on)
Q: What are the benefits to International
customers?
A: We provide
International customers with the ability to have a presence in the U.S. with
their own Toll Free and domestic local U.S. phone numbers. This allows U.S. callers
the ability to leave phone messages and send faxes internationally to you,
without having to pay international rates. These phone messages and faxes get
emailed, or can be received online, thus saving tons of money as well!
Q: What are the benefits of a Toll Free and
Local Number?
A: The Toll
Free number is great for people calling you because it is Toll Free for them, while
you incur only a discounted per-minute charge of four cents a minute. On the
Local Number there are no charges to you when people call to leave you a Voice
Mail or send you a Fax. There also are no charges on the Local Number when you
call to check your messages, retrieve your faxes or manage your account. You
get one Toll Free number and we allow you to select a Local Genie Number from
over 5,000 cities and communities. We
cover over 80% of the population centers in the United States. Pick a local
number in whatever city that benefits you the most!
Q: How can you offer so many services for such
a low price?
A: We are able
to offer the incredible cost effective and easy to use tools of the
Universal Office Universal Office because of our unique technology platform, along
with our expertise and knowledge of communications and financial services. Over
the last ten years we have made it our mission to bring together
Telecommunications, Electronic Banking and the Internet, providing our
customers with the best tools to succeed in this fast paced world!